Before you travel: check your cover against official travel advice

Many travel insurance policies do not cover trips taken to destinations under official government travel warnings. A quick check before booking can prevent an expensive gap — especially for medical emergencies abroad.

The government advice exclusion

Most standard travel insurance policies contain a clause that voids cover — or significantly reduces it — when you travel to a destination that your government has advised against visiting. The exact wording varies: some policies exclude the destination entirely; others only exclude losses that are directly connected to the reason for the advisory.

The most financially dangerous version of this exclusion applies to medical cover. An overseas medical emergency — even one completely unrelated to the reason for the travel warning — can cost hundreds of thousands of dollars. Without valid travel insurance, you bear the full cost.

Our guide to insurance exclusions explained covers how to find and interpret exclusion clauses in any policy.

Where to check government travel advice

Pre-travel insurance checklist

  1. Check your government's travel advisory for your destination before booking.
  2. Read your policy's exclusions section for any reference to government advice, FCO warnings, or travel warnings.
  3. If your destination is under an advisory, contact your insurer to confirm the exact scope of the exclusion before you travel.
  4. Check that your policy covers the activities you plan — adventure sports are often excluded unless specifically added.
  5. Confirm your medical cover limit — it should be sufficient to cover emergency repatriation to your home country.
  6. Keep digital copies of your policy and the insurer's emergency line accessible offline.

If advice changes while you are already abroad

If a travel advisory is raised after you have already departed, most policies continue to provide cover for the remainder of your trip. Some policies include a "curtailment" benefit that reimburses you for cutting the trip short. Check your policy for what costs are recoverable if you are advised to leave and comply.

If you need to make a claim from abroad, our claims guide covers the documentation you need and the process to follow.

Travel advice FAQ

Frequently asked questions